You must have a lot of queries about our platform and trading in general. So, here we are answering all frequently asked questions.
Browse through to get an answer to your queries. For further details feel free to reach out to our support team.
TrueFx Markets is spearheaded by a team of CFD brokers. We follow strictly the principle of the segregated account by offering a wide range of products together with an MT5 trading platform facility. We do understand and acknowledge the traders’ needs for fast execution, minimum slippage and tight spread.
TrueFx Markets is registered in St. Vincent and the Grenadines.
TrueFx Markets offers shares, commodities, indices, cryptocurrency and forex trading through a single platform.
No, we do not provide any financial advice. However, you can access the features and trade analysis tools on the platform for a seamless trading experience.
No, we don’t trade on behalf of our clients.
The official language used on the TrueFx Markets platform is English.
You should read the client agreement and Terms & Conditions before opening an account and initiating trading.
Yes, you must sign an agreement before opening an account at TrueFx Markets.
If the balance in your Live account is zero for three consecutive months then we will deactivate the account.
No, you don’t have to pay any penalty. On a client’s request, we can close the account after settling the account to NIL.
Know Your Customer (KYC) required the submission and verification of ID proof and other documents by the customer. Anti-Money Laundering Policy (AML) facilitates the implementation of measures to prevent cases of money laundering and terrorism financing. Please follow the link to know more details.
We offer 3 types of accounts:
- Classic
- Pro
- Platinum.
You can open only one Demo account. However, for a Live account, you can send an email request to open multiple accounts..
You cannot run into debt as we do not offer credit lines to clients. You can trade as long as you have funds in your trading account.
Opening an account with TrueFx Markets does not cost anything and to place orders in a trading account one must have a sufficient margin.
You can deposit via your Visa or Master card.
We don’t accept third-party payment, so no you cannot.
There is no cash deposit option available at Advanico Markets.
It can take around 3-5 business days for a deposit to be credited to your trading account.
You can apply for withdrawal of funds at any time but it depends on approval if the account has enough funds.
You can make a withdrawal request on the client portal or via email.
We do not allow third-party withdrawal.
The withdrawal of the first payment deposited into your trading account is the withdrawal of the initial deposit and withdrawal is done on the profits earned after trading into your account over the initial deposit.
It can take 2-4 business days to complete the withdrawal.
The foreign exchange (also known as forex or FX) market is a global centralised or over-the-counter market for the trading of fiat currencies.
A Contract of Differences (CFD) is a financial contract that pays the differences in the settlement price between the open and closing trades.
Leverage is the strategic endeavour of borrowing money to invest in assets, intending to have the return on those assets exceed the cost of borrowing funds that paid for those assets.
The foreign exchange market is open 24 hours a day, 5 days a week. This is one of its most attractive features as it allows traders from all over the world to participate whenever they want. Market hours are divided into three broad trading sessions.
- The Asian session (which also includes New Zealand, Australia, and Eastern Europe)
- European session
- North American session.
The term “bid” refers to the lower price a seller will pay to buy a specified number of shares of a stock at any given time. The term “ask” refers to the high price at which a buyer will sell the stock.
Long positions in a stock portfolio refer to stocks that have been bought and are owned, whereas short positions are those that are owed, but not owned.
The spread refers to the gap between the bid and the ask prices of a security or asset.
The unit of measurement to express the change in value between two currencies is called a “pip”.
The first listed currency of a currency pair is called the base currency and the second currency is called the quote currency.
A lot is the number of units of a financial instrument that is traded on an exchange.
A stop-loss (SL) level is the predetermined price of an asset, set below the current price, at which the position gets closed to limit an investor’s loss on this position. Conversely, a take-profit (TP) level is a present price at which traders close a profitable position.
Slippage refers to the difference between the expected price of a trade and the price at which the trade is executed.
Price Gap means the situation in trading when the price is different from the previous one by more than minimum price change or when the market reopens on the next day there might be a price jump due to some economic event, or geopolitical events.
A margin call occurs when a margin account runs low on funds, usually because of a losing trade.
A Stop Out is when your Margin Level falls to a specific percentage (%) level in which one or all of your open positions are closed automatically “liquidated” by your broker.
